FAQ's

How long does shipping take?

We usually ask that you allow 7-10 working days from your order being placed to your order being despatched as most things are made to order. However sometimes dispatch is much quicker than this. All orders are sent via Royal Mail Tracked 48 which aims to deliver within 2-3 working days. 

What is your return policy?

If you are unsatisfied with your order, please contact us within 14 days of us dispatching your order to discuss the options.

Where can I find your reviews?

We have many customer reviews for you to browse through on our facebook page. Like our page to follow us and keep up to date with new products.

The Cornish Wax Company - Facebook

Some of your scents say 'dupe' next to them, what does this mean?

It means our scents are inspired by, and have similar qualities to a designer fragrance. We aim to match our scents as closely as possible, however, please note these scents are in no way affiliated with the designer fragrance or company and are not exact. They simply smell similar.